Refund and Return Policy 

Effective Date: March 12, 2025

At QUIPTOPIN, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward refund and return policy to ensure a hassle-free experience.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

  • The item must be unused, in its original packaging, and in the same condition as received.

  • Returns must be requested within 30 days from the date of purchase.

  • Certain items, such as perishable goods, custom-made products, or digital downloads, may not be eligible for returns.

2. How to Initiate a Return

To start a return process, please follow these steps:

  1. Contact our support team at info@quiptopin.com with your order details and reason for return.

  2. Our team will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to send your item back.

  3. Ship the item to our return address provided in the instructions.

3. Refund Process

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

  • If approved, the refund will be processed within 5-7 business days to your original payment method.

  • If the item is damaged or not in its original condition, a partial refund or store credit may be issued.

4. Exchanges

If you wish to exchange an item for a different size or variant, please follow the return process and place a new order for the desired product.

5. Non-Refundable Items

The following items are not eligible for refunds:

  • Gift cards

  • Sale or clearance items

  • Personalized or custom-made products

6. Shipping Costs

  • Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong or defective item received).

  • We recommend using a trackable shipping service, as we are not responsible for lost return shipments.

7. Contact Information

For any questions regarding our Refund and Return Policy, please contact us: